Refund Policy
Last updated: 15 August 2026
Our Commitment
We want you to be satisfied with CheatPeek. Because our Service delivers a digital report immediately upon payment, we have a limited refund window as set out below.
Eligibility for a Refund
You are eligible for a full refund if:
- You request a refund within 14 days of your purchase, and
- You have not accessed or viewed your report, OR you experienced a technical fault that prevented you from accessing your report.
Refunds will not be issued if:
- You accessed and viewed the report and simply did not find the results useful.
- More than 14 days have passed since your purchase.
- Your purchase was made in violation of these Terms & Conditions.
Australian Consumer Law
Nothing in this policy limits your rights under the Australian Consumer Law (ACL). If the Service has a major failure (for example, you were unable to access your report due to a fault on our end), you are entitled to a remedy under the ACL regardless of this policy.
How to Request a Refund
Email us at support@cheatpeek.com with:
- The email address used at checkout
- The date of your purchase
- A brief description of your reason
We aim to respond within 2 business days (AEST). Approved refunds are returned to the original payment method within 5–10 business days depending on your bank.